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Terms of Service

Last Updated: July 19, 2025

ApexTech ("Company," "we," "us," "our") operates the InterHelper desktop application and provides related products and services (collectively, the "Services"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your") and ApexTech, governing your access to and use of the Services. You agree that by downloading, installing, registering for an account, or accessing the Services, you have read, understood, and agreed to be bound by these Terms. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, THEN YOU ARE PROHIBITED FROM USING THE SERVICES AND MUST IMMEDIATELY DISCONTINUE USE.

From time to time, supplemental terms and conditions or documents may be posted on the Services; these are hereby expressly incorporated by reference. We retain the sole discretion to modify these Legal Terms at any time. We will notify you of changes by updating the "Last updated" date of these Legal Terms, and you waive the right to specific notice for each change. It is your responsibility to regularly review these Legal Terms for updates. Your continued use of the Services after revised Legal Terms are posted signifies your acceptance of and awareness of such changes.

The Services are intended for individuals aged 18 or older. Use or registration by persons under 18 is not permitted.

1. User Account and Registration

To access the Services, you may be required to register for an account ("Account"). You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding the password that you use to access the Services and for any activities or actions under your password. We encourage you to use a "strong" password (a password that uses a combination of upper and lower case letters, numbers, and symbols) with your Account. ApexTech cannot and will not be liable for any loss or damage arising from your failure to comply with the above.

2. Intellectual Property Rights

The Services, including the InterHelper desktop application, its source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively, the “Content”), and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us. They are protected by copyright and trademark laws and various other intellectual property rights.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the InterHelper application on a personal computer that you own or control, solely for your personal, non-commercial purposes.

You may not:

  • (a) copy, modify, distribute, sell, or lease any part of our Services or included software;
  • (b) reverse engineer or attempt to extract the source code of that software;
  • (c) use the Services for any commercial purpose or for the benefit of any third party;
  • (d) interfere with or disrupt the integrity or performance of the Services.

3. Tokens and Payment

Certain features of the Services, such as generating an AI-assisted response, require the use of "Tokens".

Acquisition of Tokens:

Tokens can be purchased within the InterHelper website. The price of Tokens will be displayed at the point of purchase. We may use third-party payment processors to handle all payment transactions. We are not responsible for any errors by the payment processor.

Use of Tokens:

The generation of one AI response costs ten (10) Tokens. This rate is subject to change at our sole discretion. Your Token balance will be displayed in your Account. Tokens are deducted from your balance at the time you request the AI-generated response.

No Monetary Value and Non-Refundable:

All purchases of Tokens are final and non-refundable. Tokens are not currency and have no monetary value outside of their use within the Services. Tokens cannot be sold, transferred, or exchanged for cash. Unused Tokens will be forfeited upon the termination of your Account.

4. Prohibited Activities

As a user of the Services, you agree not to:

  • Use the Services for any illegal purpose or in violation of any local, state, national, or international law, including, without limitation, laws governing intellectual property and other proprietary rights, and data protection and privacy. You are solely responsible for ensuring that your use of the audio-listening and transcription features complies with all applicable laws regarding consent and recording of conversations.
  • Engage in any automated use of the system, such as using scripts to send comments or messages, or any data mining, robots, or similar data gathering and extraction tools.
  • Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
  • Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
  • Use the Services to harass, abuse, or harm another person.
  • Use any information obtained from the Services in order to contact, advertise to, solicit, or sell to any user without their prior explicit consent.

5. Data and Privacy

Your privacy is important to us. Our operations are governed by our Privacy Policy, which is hereby incorporated into these Terms of Service. By using the Services, you agree to be bound by our Privacy Policy. Read More about Privacy Policy in interhelper.org/privacy-policy

We are committed to data minimization and user privacy. As such:

No Storage of Transcriptions or AI Responses:

The Services process audio, generate transcriptions, and produce AI responses in real-time for your use. We do not store, save, or log the content of your transcriptions or the AI-generated responses on our servers after your session. The data is processed transiently and is immediately discarded.

Data We Maintain:

To provide and maintain the Services, we must store certain data, including but not limited to your account registration information (e.g., email address), your current Token balance, and payment transaction history.

User Responsibility:

You are solely responsible for independently saving or backing up any transcription or AI-generated content that you wish to retain. We shall have no liability for the deletion, loss, or failure to store any such data.

6. Term and Termination

These Terms of Service shall remain in full force and effect while you use the Services. You may terminate your use or participation at any time by deleting your Account from the application settings or by uninstalling the application.

WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. Upon termination, you will lose access to your Account and any remaining Tokens will be forfeited.

7. Disclaimers and Limitation of Liability

Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT. THE AI-GENERATED RESPONSES ARE FOR INFORMATIONAL PURPOSES ONLY AND ARE NOT A SUBSTITUTE FOR PROFESSIONAL ADVICE. AI-GENERATED CONTENT MAY CONTAIN ERRORS, INACCURACIES, OR BE INCOMPLETE. YOU SHOULD NOT RELY ON ANY AI-GENERATED RESPONSE WITHOUT INDEPENDENT VERIFICATION.

Limitation of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.

8. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your use of the Services; (2) your breach of these Terms of Service; (3) any breach of your representations and warranties set forth in these Terms of Service; or (4) your violation of the rights of a third party, including but not limited to intellectual property rights.

9. Governing Law

This Agreement and any dispute arising from it shall be governed by and construed in accordance with the substantive laws of the Republic of Kazakhstan.

10. Miscellaneous

These Terms of Service and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. If any provision or part of a provision of these Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions.

12. Dispute Resolution

A. Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms of Service (each a "Dispute" and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

B. Binding Arbitration

Any dispute, controversy, or claim arising out of or relating to this Agreement shall be finally settled by arbitration in accordance with the Rules of the Kazakhstan International Arbitrage (KIA).

  • a. The number of arbitrators shall be one.
  • b. The seat, or legal place, of arbitration shall be Almaty, Republic of Kazakhstan.
  • c. The language to be used in the arbitral proceedings shall be English.
  • D. Applicable rules of substantive law shall be the law of Kazakhstan.

C. Restrictions and Class Action Waiver

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

13. User Representations

By using the Services, you represent and warrant that:

  • All registration information you submit will be true, accurate, current, and complete.
  • You have the legal capacity and you agree to comply with these Terms of Service.
  • You are not a minor in the jurisdiction in which you reside.
  • You will not access the Services through automated or non-human means, whether through a bot, script, or otherwise.
  • Your use of the Services will not violate any applicable law or regulation.

14. Electronic Communications, Transactions, and Signatures

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing.

YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records.

15. Third-Party Websites and Content

The Services may contain (or you may be sent via the Application) links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ("Third-Party Content"). This includes, but is not limited to, the AI models used to generate responses.

Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content posted on, available through, or installed from the Services, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content.

16. Service Management

We reserve the right, but not the obligation, to:

  • Monitor the Services for violations of these Terms of Service.
  • Take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms, including without limitation, reporting such user to law enforcement authorities.
  • In our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your contributions or any portion thereof.
  • Otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.